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How to Get Your X-Rays Sent to a Clinic Abroad

By Adam Smith, Head of Patient Research

Updated 28 March 2026 · Dental tourism researcher · Clinic vetting specialist · 40+ clinics assessed on-site

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Clinically reviewed by Dr. Ertan Etemoglu, Lead Dentist & Co-Founder

Tower Dental Clinic, Istanbul · 26 years in practice · 8,000+ patients/year · Turkish & American Dental Association member · Featured on Reuters

28 March 2026
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How to Get Your X-Rays Sent to a Clinic Abroad
Your Turkish clinic needs your dental X-rays before treatment. Here's how to get them from your UK dentist — including the exact email to send.

Your Turkish clinic needs your dental X-rays before treatment. Here's how to get them from your UK dentist — including the exact email to send.

Every reputable dental clinic abroad will ask for your X-rays before giving you a treatment plan. If a clinic quotes you without seeing any imaging, that's a red flag — they're guessing.

Getting your X-rays from your UK dentist to a clinic in Turkey or Hungary is straightforward, but most people don't know the process. Here's exactly how to do it.

What X-Rays Your Overseas Clinic Needs

X-Ray TypeWhat It ShowsWhen It's Needed
OPG (Panoramic)Full jaw, all teeth, bone levelsAlways — this is the minimum
CBCT (3D Cone Beam)Detailed 3D bone structureImplants, sinus lifts, complex cases
PeriapicalIndividual tooth detailRoot canals, specific problem teeth
BitewingCavities between teethGeneral check, crown planning

For implant work, clinics need at minimum an OPG. For All-on-4 or bone grafting cases, most clinics want a CBCT scan. A CBCT in the UK costs £150-250. The same scan in Turkey costs £30-50 — so some patients choose to get it done on arrival.

Step 1: Request Your Records from Your UK Dentist

Under UK GDPR, you have the legal right to a copy of your dental records, including all X-rays. Your dentist must provide them — they cannot refuse.

The email to send:

"Dear [Practice Name], I would like to request a copy of my dental records under GDPR Subject Access Request, including all digital X-rays (OPG, periapicals, and CBCT if available) in their original DICOM format. If DICOM is not available, high-resolution JPEG or PNG is acceptable. Please provide these digitally via email or secure file transfer. I understand this request must be fulfilled within 30 days. Kind regards, [Your Name, DOB, Patient Number]"

Key points:

  • They have 30 days to respond (most are faster — 1-2 weeks)
  • They cannot charge for this under GDPR
  • Ask specifically for DICOM format — this is the original high-resolution medical imaging format
  • If they only have physical X-ray films, ask them to photograph or scan them at the highest resolution possible

Step 2: Understand the Formats

FormatQualityFile SizeBest For
DICOM (.dcm)Original quality5-50 MB per scanImplant planning, CBCT
JPEG (.jpg)Good if high-res1-5 MBOPG, general assessment
PNG (.png)Better than JPEG2-10 MBWhen DICOM not available
PDFAcceptable1-5 MBIf nothing else is available

Most Turkish clinics accept JPEG or PNG for initial assessment. For detailed implant planning, they'll want DICOM if available.

Step 3: Send to Your Overseas Clinic

Most clinics communicate via WhatsApp or email. The simplest method:

WhatsApp: Attach the files directly in the chat. WhatsApp compresses images, so for CBCT scans, use email or a file-sharing service instead.

Email: Attach files directly if under 25 MB. For larger CBCT scans, use WeTransfer (free, no account needed, link expires in 7 days) or Google Drive.

What to include in your message:

  • Your full name and date of birth
  • When the X-rays were taken
  • Any treatments you've already had
  • What treatment you're enquiring about
  • Photos of your teeth (front smile, upper arch, lower arch) — clinics find these helpful alongside X-rays

If Your Dentist Drags Their Feet

Some practices are slow to respond. If you don't hear back within a week:

  1. Call the practice — a polite phone call often speeds things up
  2. Remind them of the GDPR timeline — 30 days is the legal maximum
  3. Offer to collect a USB stick — sometimes easier for the practice than emailing large files
  4. Contact the ICO — If they refuse or ignore your request beyond 30 days, you can complain to the Information Commissioner's Office (ico.org.uk). This rarely happens but the option exists.

Getting Fresh X-Rays in Turkey

If your UK X-rays are older than 6-12 months, or if you don't have a CBCT, many patients just get fresh imaging in Turkey.

Scan TypeTurkey PriceUK Price
OPG (Panoramic)£15-25£80
CBCT (3D Cone Beam)£30-50£150-250
Periapical X-ray£10-15£80

Most Turkish clinics include an OPG in their initial consultation. Some include CBCT for implant cases. Ask what's included before you fly.

"Check reviews and ask for before/after photos"

Using MyDentalFly to Share Your Records

When you complete a dental assessment on our platform, your dental chart, treatment history, and uploaded X-rays are shared securely with clinics you select. This means:

  • Clinics get your complete profile before you arrive
  • You get accurate treatment plans based on real data, not guesswork
  • No chasing your dentist for records — upload directly

Timeline: When to Start

WhenWhat to Do
6-8 weeks beforeRequest records from UK dentist
4-6 weeks beforeSend X-rays to shortlisted clinics
3-4 weeks beforeReceive and compare treatment plans
2 weeks beforeConfirm booking, get fresh CBCT if needed on arrival

Starting early gives you time if your dentist is slow, and lets clinics provide detailed treatment plans rather than rough estimates.

See also: All-on-4 Guide

Next Steps

The candidacy checker tells you in 60 seconds if you're suitable for implants. The dental assessment builds your bespoke dental package — mapping your teeth and matching you with the right clinic. The savings calculator shows verified clinic prices vs home costs.

We've verified every clinic on our platform and removed eight that didn't meet our standards — unlike directories that list anyone who pays. Your dental tourism consultant coordinates everything once you're ready.


Guide: Dental Tourism from UK Guide

Real results from verified clinics

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Tower Dental Clinic

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Hollywood smile · E-max veneers · Istanbul

References & Sources

All clinical claims, pricing data, and statistics in this article are based on peer-reviewed research, official regulatory sources, and publicly verifiable data. We invite you to verify anything before making a treatment decision.

  1. 1.BBC News, "Turkey teeth: The dental tourism risks patients don't see." February 2023.
  2. 2.BBC, "Turkey Teeth: Bargain Smiles or Big Mistake?" — documentary investigating dental tourism risks, 2022.
  3. 3.Euronews, "Medical tourism: Dental expert explains why Turkey teeth can be a costly mistake." October 2024.
  4. 4.General Dental Council (UK), "Going abroad for dental treatment" — patient guidance.
  5. 5.British Dental Association (BDA), "Dental tourism: Patients need to know the risks."
  6. 6.T.C. Saglik Bakanligi (Turkish Ministry of Health), Health Tourism Authorisation Regulations.
  7. 7.Kontakiotis, E.G. et al. (2015), "A prospective study of the incidence of asymptomatic pulp necrosis following crown preparation," Int. Endod. J., 48(6), 512-517.
  8. 8.Pjetursson, B.E. et al. (2012), "A systematic review of the survival and complication rates of implant-supported fixed dental prostheses after at least 5 years," Clin. Oral Implants Res., 23(S6), 22-38.
  9. 9.Sailer, I. et al. (2015), "All-ceramic or metal-ceramic tooth-supported fixed dental prostheses: a systematic review," Dent. Mater., 31(6), 603-624.
  10. 10.Türkiye Today, "1.5 million health tourists visited Türkiye in 2024, generating $3 billion in revenue." 2025.

Medical disclaimer: This article is for educational purposes and does not replace a clinical examination. Treatment outcomes vary between patients. Always consult a qualified dental professional.

About MyDentalFly

MyDentalFly is a UK-based platform that builds your treatment plan and matches you with vetted specialist clinics abroad — and a dentist at the clinic reviews and confirms every plan before you pay anything.

Our interactive assessment evaluates your dental needs and builds a bespoke package: every treatment explained, a matched clinic with reasons why, your named dentist, flight estimates, transport, and accommodation — all in one place. We maintain a small, vetted network across Turkey, Hungary and Poland, visit clinics in person, help arrange CBCT scans before you fly, and stay with you through the entire journey. Compare. Save. Smile.

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About the author

Adam Smith

Head of Patient Research, MyDentalFly

Adam leads patient research at MyDentalFly, personally vetting clinics across Turkey, Hungary, and Poland. He has reviewed over 200 clinic proposals, analysed patient outcomes, and helped coordinate treatment plans for patients across the UK, USA, and Europe.

EE

Clinically reviewed by

Dr. Ertan Etemoglu

Lead Dentist & Co-Founder, Tower Dental Clinic

26 years in practice · 8,000+ patients/year · Turkish & American Dental Association member · Featured on Reuters

Content last reviewed: 15 July 2026